Thursday, November 29, 2012

Virtual Interview Questions: Please describe a situation in which you have improved the quality of customer service at your hotel/business

Good customer service is an integral part of any business or organization. Allow customers to give feedback. Your customers will usually be glad to share this information. Be sure to act on any feedback that can show you how to improve customer service.Pleasantly surprise your customers with a bonus an unexpected bonus product along with a thank you note. This simple step will give your customers a good experience and encourage future purchases.

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